Enterprise Rent-A-Car at 3300 Capital Circle Southwest, Tallahassee, Florida.

I have rented a car here more than 5 times. They not only never answer the phone but don't have cars available. I called 10 minutes before arriving to rent the car to ask if they had availability, after they confirmed they had cars available I get to the location and then they say they don't have any cars and don't know when they will have one. I understand Tallahassee is a small town but some customer service would be greatly appreciated to at least try to know the time the cars will take.